Domain 02 of six

Investment and delivery

Approved on a business case, then rarely measured against it. This domain establishes what is being spent, what it is returning, and how change is authorised and recorded.

Request an assessment All six domains

Why it matters

The problem this addresses

Technology spend is easy to approve one item at a time and very hard to see as a whole. Renewals continue because stopping them is unfamiliar. Projects finish and nobody returns to the business case to ask whether it happened.

The result is a portfolio nobody deliberately chose, carrying commitments that were each reasonable in isolation.

Scope

What we examine

Total technology commitment, including renewals and licences that recur quietly
The criteria an investment has to meet before it is approved
Whether a portfolio view exists, and who maintains it
How change is requested, authorised and recorded
Whether benefits are tracked after delivery, and by whom

Assessed against: A five-level maturity scale, applied against recognised frameworks selected to suit the domain. Framework alignment is a statement of method, not a certification claim.
COBIT 2019: Portfolio, budget and cost management, and the governance of programmes and projects.
ISO/IEC 38500: Acquisition and performance principles for technology investment.

Assessment

Included in the Assessment

Fixed scope, agreed in writing before work begins. Findings your leadership can act on within ten working days of the final interview.

Maturity rating for this domain on the five-level scale
Investment criteria a proposal must satisfy before approval
Portfolio register covering systems, contracts and renewal dates
Change control route, sized to your organisation rather than to a template
Benefits tracking that closes the loop on what was approved

Price: SCR 20,000 to 40,000 for this domain, VAT exclusive. Where it sits in that band depends on the size and scope of your organisation, not on which domain you choose. Fixed and agreed in writing before work begins. All six domains together are quoted on request, priced as six with a discount for taking the whole position at once.
What that price does not include: Building what the assessment recommends. That is a separate engagement, scoped and quoted against what you need, and it is where most of the work usually sits. See below.
Evidence gathered: Structured interviews across executive, finance, technology and one business function, plus document and systems review.
Turnaround: Ten working days from the final interview.

Implementation

Available as an Implementation Engagement

An assessment that ends at a report has done half the job. Most organisations know roughly what is wrong. What they lack is the time and the specialist capacity to fix it while also running the organisation.

In this domain that means

Build the portfolio register and populate it with what you actually hold
Write the investment criteria and the approval route
Establish change control and run it with you through the first cycles

How it is priced: Quoted on request. Fixed scope and fixed fee, agreed in writing before work begins. We do not work on an open-ended basis.
Independence: Assessment and implementation are separately scoped engagements, quoted and agreed in writing before either begins. Keeping them separate is deliberate. It is what allows the assessment to stay independent, and it means you are never presented with findings that happen to recommend more of our own work. Where we have implemented something, any later re-assessment of that work says so plainly.

Where does this sit for you today?

If you are not sure whether this domain is a priority, the Quick Diagnosis takes about two minutes and gives you a position on the page. Nothing is sent anywhere.

Discuss a governance concern Try the Quick Diagnosis